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End of Life Announcement: Insight Software Products

Inner Range would like to advise that all Insight Software products will move to end of life status
from April 5th, 2021.

This includes all additional Insight software licenses and software product keys (inclusive of dongles) for Insight Professional, Insight Express, Insight Monitor and Insight CMS.

As of April 5th, 2021, Insight products will no longer be available for purchase from Inner Range or Inner Range distributors.


A Replacement for Insight Software

The replacement for Insight Software is the Inner Range Integriti Security Management System.
Many customers, large and small, have successfully and affordably migrated from Insight to the
Integriti platform. The Integriti system is backwardly compatible with the Concept hardware (The
system hardware used with Insight) making the migration to Integriti easy, efficient, and
extremely cost-effective – migrating is a fraction of the cost of an entire product replacement.

**The vast majority of Concept LAN modules are compatible with Integriti Software and do not
need to be replaced. Concept Controllers need to be replaced with Integriti Controllers. For more
information about upgrading please contact Inner Range Technical Support on 03 9780 4300

Technical Support
Inner Range is fully committed to supporting customers who have existing Insight Software.
➢ Technical support for current versions of Insight will remain available for a reasonable
period of time after the EOL date, which is expected (but not guaranteed) to be
approximately 2 years. There will be no further software versions, patches or bug fix
releases for the product, noting that the last release was issued in July 2017.
➢ A quotation service is available for assisting customers in migrating from Insight to the
Integriti product range – please contact the Inner Range technical support department for
further details.
➢ The current version of the Insight technicians’ tool “Insight Installer” will remain
available to Security Technicians after the EOL date and until further notice.

Insight Software products being made end of life upon this announcement:

Item Code Description
INSGHT SOFTWARE KEYS (ITEMS WITH HARDWARE DONGLE)
994402 SOFTWARE INSIGHT PROFESSIONAL
994402ENT SOFTWARE INSIGHT ENTERPRISE BUNDLE*
994402ENTNZ SOFTWARE INSIGHT ENTERPRISE BUNDLE FOR NZ ONLY*
994402EU SOFTWARE INSIGHT PROFESSIONAL – EUROPE
994402NZ SOFTWARE INSIGHT PROFESSIONAL – NEW ZEALAND*
994402UPG SOFTWARE EXPRESS TO PROFESSIONAL UPGRADE
994402XPR SOFTWARE INSIGHT EXPRESS
994402XPRNZ SOFTWARE INSIGHTEXPRESS – NEW ZEALAND*
INSIGHT OPTIONAL SOFTWARE FEATURES
994405 SOFTWARE REPORTS MODULE
994406 SOFTWARE INSIGHT PHOTO ID LICENSE
994407 SOFTWARE FLOATING CLIENT LICENSE*
994408 SOFTWARE INSIGHT COM READ ONLY LICENSE*
994409 SOFTWARE INSIGHT DYNAMIC USER INTERFACE – DUIM
994410 SOFTWARE CCTV INTERFACE 30 CAMERAS
994411 SOFTWARE EXTRA CCTV LICENCE ADDS 10 ADDITIONAL CAMERAS
994412 SOFTWARE INSIGHT CARD POOL LICENCE
994413 SOFTWARE INSIGHT EXTRA PANEL LICENCE
994414 SOFTWARE INSIGHT EXTRA CLIENTLICENCE
994415 SOFTWARE INSIGHT XTRA IP DOOR LICENCE*
994416GT SOFTWARE 3PGATEWAY FOR COMMUNICATOR*
994416SK SOFTWARE INSIGHT COMMUNICATOR LICENCE KEY*
994417 SOFTWARE INSIGHT COMMUNICATOR INTERFACE COM R/W LICENCE*
994418 SOFTWARE INSIGHT COM 3RD PARTY*
994419 SOFTWARE INSIGHT TERM SERVICES*
994425 SOFTWARE INSIGHT ALLOW REMOTE LICENCE
994426 SOFTWARE DVR PLUG-IN INSTALLER
994427 SOFTWARE CUSTOM REPORTS INTEG/INSIGHT CUSTOM REPORT*
994428 SOFTWARE INSIGHT MONITOR IPXmit INITIAL 10 LICENCES*
994429 SOFTWARE INSIGHT MONITOR IPXmit 10 INITIAL 10 LICENCES*
994430 SOFTWARE INSIGHT V5 UPGRADE KEY
994431 SOFTWARE PERSONNEL EXPLORER LICENCE
994432 SOFTWARE ADAPTIVE USER ROTOTION MODULE – AURM LICENCE
994433 SOFTWARE INSIGHT TAGBOARD LICENCE
994434 SOFTWARE INSIGHT USER QUALIFICATION LICENCE
994440 SOFTWARE INSIGHT CMS BASE PACKAGE INC. 1 OPERATOR*
994441 SOFTWARE INSIGHT CMS OPERATOR 1 ADDITIONAL OPERATOR*
994442 SOFTWARE INSIGHT CMS PANEL LICENCE: 1 ADDITIONAL INSIGHT CMS PANEL*
994450 SOFTWARE INSIGHT BUSINESS PACK*
994451 SOFTWARE INSIGHT ENTERPRISE PACK*
994452 SOFTWARE INSIGHT 10 PANEL PACK*

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